About Adapt IT
Adapt IT Holdings Proprietary Limited (Adapt IT) is a South African company and a member of Volaris Group Inc. a associate of Constellation Software Inc. (CSI), a detailed business on the Toronto Stock Exchange. Adapt IT is a Level 1 Broad-Based Black Economic Empowerment (B-BBEE) contributor that provides leading specialised software and digitally-led business solutions that help customers across targeted industries acquire more by improving their client experience, core business operations, business administration, enterprise resource planning, and public service delivery.
The organisation has deep sectoral understanding and experience mainly in the education, manufacturing, finance professionals, energy, enterprise performance management (EPM), telecommunications, client security and services and hospitality industries, including the public sector. Adapt IT serves over 10,000 global clients, with headquarters in Johannesburg, South Africa, and regional offices in Durban and Cape Town.
To service international customers, Adapt IT focuses on the Pan African market, via a presence in Mauritius, Botswana, Kenya, and Nigeria, as well as the Asia Pacific market, where the group has a existence in Australia, New Zealand, as well as Singapore. Through its existence in Ireland, Adapt IT is able to service customers in Europe.
The Listing reference: adapt_000116
Apply by: 31 March 2024
Overview
Industry: IT & Internet
Job category: IT and Telecommunications
Location: Midrand
Contract: Fixed-Term Contract
EE position: Yes
About our company
A supplier of leading specialised software and digitally-led business solutions that help customers across targeted industries.
Introduction
To help all staff members with installing, configuring, and maintaining the usability of PCs, laptops, peripheral devices, and software while abiding by set standards and norms, we are now looking to hire the Graduates Desktop Support Engineer. Interact with a range of computer platforms in a multi-layered customer-server environment. Give Instructions and monitor staff members hardware and software use. Participate in major technology department initiatives and troubleshoot network and desktop environment issues under the direction of IT Management.
Job description
Primary Responsibilities for the Role
Update and maintain computer inventory and surplus equipment. Maintain and fix issues on LAN/WAN, VoIP telephones, biometrics, video systems, and other computing equipment. make sure desktop computers interconnect seamlessly with diverse systems and Interact with vendor support contacts to fix all technical problems with desktop computing equipment and software.
Recommend and implement upgrades on systems to make sure longevity and Assess functional needs to determine system buy specifications and Identify and repair hardware and network connectivity issues, and establish VPN access for all remote users.
Assistance in technical upgrading and maintenance of the whole desktop systems, and support in the testing and deployment of new applications and systems
Minimum requirements
Grade 12/Matric Certificate and a CompTIA A or equivalent, CompTIA N or equivalent, ITIL Foundation, MCP or equivalent, MCSE, MCSA Windows 10, MCSA 365 or equivalent, as well as 2 to 4 years practical service delivery experience in the IT industry as an IT support or desktop support technician
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